SUBSCRIPTION SERVICE FEATURES
SolidWorks® Subscription Service is a software support plan providing technical support, automatic software upgrades, and much more. Access a full range of members-only resources for collaborating and sharing knowledge with the world’s fastest growing 3D CAD user community.
Whether you are a designer, engineering manager, or business manager, you can benefit from SolidWorks Subscription Service, an innovative, value-added software support plan. As a designer, you are entitled to automatic upgrades to the most up-to-date versions of 3D CAD software and add-on products from SolidWorks Corporation. As a business manager, you have access to the latest technology, information and SeaCAD support to protect your investment and ensure continuous productivity improvements.
Best of all, your annual subcription makes you a full member of SolidWorks user community, allowing you to more actively influence future product direction.
Subscribers receive the following services:
Full access to the SolidWorks Customer Portal
Access Subscription Service tools and resources from a single convenient location. All features described below are available or described within the Customer Portal.
Automatic FREE upgrades
Receive the most up-to-date software version and service packs. The SolidWorks development team is continually improving SolidWorks products and responds quickly to issues reported by customers. As long as you are on Subscription Service, you will get FREE upgrade to a new software version when it is released!
Access to comprehensive technical support
SolidWorks Subscription Service entitles you to live technical support from SeaCAD Technologies.
Access to a comprehensive Knowledge Base
Search a comprehensive library of documents including, Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices all written and reviewed by SolidWorks experts.
View your service requests
Submit and track your services request over the web.
Make enhancement requests
Customer enhancement requests are a focal point for SolidWorks's Product Engineering Group in determining which functionality to include in future releases. Over 90% of enhancements are based on requests by subscription customers.
Access to the SolidWorks discussion forums
Interact with other SolidWorks users in SolidWorks community forums.
Webcasts
Participate in regularly scheduled webcasts as well as view archived webcasts. SolidWorks webcasts are the easiest way to pick up productivity tips to help you get the most from your software.
3D Content Central
Enjoy direct access to a comprehensive library of parts, assemblies, and features contributed by other SolidWorks users around the globe. Pan, rotate, and zoom in on a better view. Drag and drop models directly into your design projects and save yourself hours of design time.
Manufacturing Network
SolidWorks Subscription Service entitles qualified service companies to a free listing in the Manufacturing Network. The Manufacturing Network is an online directory that helps SolidWorks customers easily locate local service vendors that can work with native SolidWorks files, eliminating data conversion issues, reducing errors and cost, and improving time-to-market
FREE additional services from SeaCAD Technologies:
Subscribers also get the following services from SeaCAD FREE:
- FREE Unlimited Online Skill Building Courses (Free Attendance while on subscription)
- FREE Unlimited Instant Online Support (Online Web Meeting)
- FREE Unlimited On-site Support Visits
Advanced Skill Building Sessions
Upgrade your skills in that will enhance the productivity of all users hosted at SeaCAD Technologies training room facilities by our technical team. These unlimited FREE training sessions aid the users in specific applications such as sheet metal, managing SolidWorks files for a more efficient and error-free manipulation of files, large assembly manipulation etc. If you are short of time, save time attending live interactive web casts hosted by our technical staff on certain topics. Click here to learn more about the schedules and register online.
Instant Online Support
SeaCAD uses the latest technology to solve your support questions. If you require immediate assistance, we can establish an online meeting, view and solve your problems in an instance!
On-site Support Visits
We provided free unlimited support visits for subscription members. Unlike most companies where each on-site support visit is chargable, we provide this value-added service free of charge!
